Welcome to the CSUB Employment Site

CLASSIFICATION TITLE: Student Services Professional II

UNION CODE: R04

TEMPORARY END DATE: This position is temporary and ends on or before June 30, 2025. Any continuation beyond June 30, 2025 is contingent upon satisfactory performance and available funding.

FT/PT: Full-time  

PAY PLAN: 12-month  

WORKPLACE TYPE: On-site (work in-person at business location)

ANTICIPATED HIRING RANGE: Starting salary upon appointment is not expected to exceed $4,841 per month.

 CSU CLASSIFICATION SALARY RANGE: $4,841 - $6,884

PAY BASIS: Monthly    

BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more!  See our benefits website for additional information.

CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants.

SPECIAL INSTRUCTIONS TO APPLICANT:

FOR PRIORITY CONSIDERATION, applications must be received by August 2, 2024; however, the position will remain open until filled.

POSITION PURPOSE: Within the Division of Student Affairs, the Campus Programming (CP) department is a vital member of the Student Affairs division and provides opportunities for campus collaborations between students, faculty and staff on programs and events. The Campus Programming department is responsible for leading traditional programs including but not limited to, `Runner Nights, Week of Welcome (WOW), Brown Bag Discussions, Expression Nights, `Runner Letter Day, International Education Week, Homecoming Week, Study Strong, New Student Convocation and collaborating with other social, educational, and cultural events/programs such as Latinx Heritage Month, Black History Month, New Students & Family Weekend, OUTober and others.

Under general supervision of the CP Director, the Campus Programming Coordinator works alongside the CP team to enhance the student life experience and school spirit at CSUB. The incumbent will contribute to the department’s mission of promoting active and informed engagement through traditional and innovative educational, cultural, and social programs and provide leadership development opportunities that nurture the personal and professional development of our students.

 The CP Coordinator will be responsible for working closely with the Director on a broad range of moderately complex projects involving the advisement and leadership development of the students in the Sensational Sophomores program, campus-wide programming, day-to-day operations of the department including student assistant lead direction, budget monitoring, and space scheduling on 25Live. The coordinator will assist in coordinating day-of event logistics that will require schedule flexibility for evening and weekend events.

DUTIES & RESPONSIBILITIES:

Campus-wide Programming

1. Collaborate with the Campus Programming team to conceptualize, develop, and implement a diverse range of campus-wide events and activities, ensuring alignment with the university's mission and student interests.
2. Contribute to the development of event themes, objectives, and schedules, considering student feedback and cultural diversity.
3. Coordinate logistical aspects such as securing venues, arranging for equipment and supplies, and coordinating event timelines to ensure smooth execution.
4. Coordinate the dissemination of promotional materials including flyers, posters, social media content, and email campaigns to effectively market events to the campus community.
5. Participate in planning committees, offering guidance on event logistics, budgeting, risk management, and attendee engagement strategies.

Student Advisement and Leadership Development

1. Support the planning, coordination, and implementation of the CSUB Sensational Sophomores program (Sophomores, Juniors, and Senior Classes), a campus group that selects academically responsible freshman and develops them as leaders.
2. Track academic performance of the students by maintaining comprehensive records of academic achievements to ensure graduation pathway success.
3. Serve as a resource for students by providing guidance on community service opportunities and participation by actively researching, curating, and disseminating information about various community service initiatives, organizations and events both on and off-campus.
4. Engage with program students and contribute to their academic success.
5. Maintain consistent communication with students by phone, email, and face-to-face ensuring program retention and completion.
6. Provide leadership development to students by exposing students to campus leaders through monthly engagements and presenting on leadership topics.
7. Assist with coordinating and planning opportunities with campus leaders to meet with the program students.
8. Support program logistics to ensure a quality experience for the students.

Department Rental Space Scheduling & Billing

1. Responsible for scheduling the CSUB Stockdale Room and Courtyard including daily work on 25Live to ensure approvals and billing for events, meetings, and programs are completed accurately.

Department Operations and Budget Support

1. Assist the Director of Campus Programming with the day-to-day functions of the department.
2. Provide lead direction to student assistants through scheduling and assigning daily responsibilities.
3. Monitor department email account for inquiries and assist with answering and responding to department calls.
4. Perform regular budget reviews as a part of pro-card reconciliations, paying invoices, and event reports.

REQUIRED QUALIFICATIONS:

EDUCATION & EXPERIENCE – Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or job-related field and two (2) years of recent related experience. Specialized experience during which the applicant has acquired and successfully applied the appropriate knowledge and abilities may be substituted for the required education on a year-for-year basis. A master’s degree in a job-related field may be substituted for one year of the professional experience.

SKILLS, KNOWLEDGE & ABILITIES (SKA’s) –

• Regular and reliable attendance is required.
• Working knowledge of the practices, procedures, and activities of the program to which assigned.
• General knowledge of the methods and problems of organizational and program management.
• General knowledge of research and interview techniques; and of the principles of individual and group behavior.
• Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
• Ability to obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data.
• Ability to advise students individually and in groups on routine matters where required.
• Ability to recognize multicultural, multisexed and multi‑aged value systems and work accordingly.
• Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts.
• Ability to rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
• Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.
• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
• Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• Excellent communication skills; ability to effectively communicate information in a clear and understandable manner.
• Thorough knowledge of English grammar, spelling and punctuation.
• Ability to interpret, communicate and apply policies and procedures.
• Demonstrated ability to maintain a high degree of confidentiality.
• Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
• Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
• Working knowledge of or ability to quickly learn University infrastructure, policies and procedures. 
• Must be willing to travel and attend training programs off-site for occasional professional development.
• Must be able to work occasional holidays and adjust working hours to meet special jobs.  May be called back periodically to perform work as needed on an emergency basis.

PREFERRED QUALIFICATIONS:

• Master’s degree in Higher Education, Student Affairs, Educational Leadership, or related field.
• Experience working in a higher education setting, specifically in student programming.
• Experience advising and mentoring students, with a focus on leadership development and academic success.
• Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.

 PHYSICAL DEMANDS: LIGHT WORK – involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds.

ENVIRONMENTAL FACTORS: N/A

SPECIAL CONDITIONS:

SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position.

BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community.

MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017. 

GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations.  State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work.

EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity.  Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status.